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Do you have questionsor seek more info?
• Can I book travel insurance safely online?
• If I book travel insurance online, what do I receive?
• Can I book last minute?
• Do I get an invoice?
• At what time of day does my policy start and end?
• I have a 'Family annual multi-trip policy - are my children covered if we go on separate holidays?
• One of the persons to be covered on the policy has an existing medical condition, can I still have cover under your policies?
• What should I do if any of my personal belongings are stolen or lost?
• Will the policy cover me for taking part in dangerous sporting activities?
• If I have a winter sports insurance policy, can I ski or snowboard off-piste?
• If the runs are closed in my resort, can I claim for not being able to ski or snowboard?
• How do I make a claim?
• Who are my insurers?
• Are you regulated and authorized by the FCA?
• What type of policy do I need?
• Maximum age of cover?
• How do you define a couple?
• What happens if, after reading my policy document, I don't think it is suitable?
• Do I need to take my policy documentation with me when travelling abroad?
• What if I have a medical emergency when I'm on a trip?
• I want to upgrade from a single trip to an annual policy, can I?
• I bought the wrong cover, do I get charged an admin fee to amend?
• I bought the cover in error, when do I get my refund?
• What does the 14-day cooling-off period mean?