What should I do if any of my personal belongings are stolen or lost?

Insurers require documentation proving that the personal belongings have been stolen or lost. You must report any theft or loss within 24 hours of discovery to the local police or to a person responsible for the transportation/accommodation element of your holiday. Once you have reported the incident to the local authorities you will need to ask them to provide a written report and this will need to be submitted with your claim form.

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