Baggage delay
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Why does travel insurance matter?
If your baggage is sent to a different destination, or left at the starting point due to no fault your own, it can be a very inconvenient start to your holiday.
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Did you know? 72 hours – The time it usually takes British Airways to return delayed baggage to its owner. (10)
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What does travel insurance cover?
Travel insurance policies do cover expenses for a limited amount of emergency supplies until your baggage arrives. They do not cover expenses for non-emergency items.
You must keep receipts for all emergency supplies and obtain a report from the carrier stating the length of the delay.
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Did you know? 3,700 – The number of people insurers helped with baggage and possessions claims each week in 2009. (11)
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Did you know? 21 days – The length of time baggage can be ‘delayed’ by the airline, before it is deemed to be ‘lost’ under aviation law. (12)
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(10) Damaged, delayed and lost baggage. British Airways.
http://www.britishairways.com/travel/baggen/public/en_gb [Accessed: 22/11/10]
(11) ABI data, 2009.
(12) Montreal Convention.
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