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Baggage delay



Why does travel insurance matter?

If your baggage is sent to a different destination, or left at the starting point due to no fault your own, it can be a very inconvenient start to your holiday.


Did you know?
72 hours – The time it usually takes British Airways to return delayed baggage to its owner. (10)



What does travel insurance cover?

Travel insurance policies do cover expenses for a limited amount of emergency supplies until your baggage arrives. They do not cover expenses for non-emergency items.

You must keep receipts for all emergency supplies and obtain a report from the carrier stating the length of the delay.


Did you know?
3,700 – The number of people insurers helped with baggage and possessions claims each week in 2009. (11)




Did you know?
21 days – The length of time baggage can be ‘delayed’ by the airline, before it is deemed to be ‘lost’ under aviation law. (12)



(10) Damaged, delayed and lost baggage. British Airways.
http://www.britishairways.com/travel/baggen/public/en_gb [Accessed: 22/11/10]

(11) ABI data, 2009.

(12) Montreal Convention.


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